favicon.png
preview

BUSINESS INTELLIGENCE

Buy

Module: BS201 - How to obtain business intelligence on your client and deploying the information.

Customer research or the gathering of business intelligence is intended to increase your knowledge of the client beyond what is contained in the ITT/RfP. The module looks at where you can obtain information and what data you should be taking note of. You will need to expand your understanding of the client's wider business goals and how you can develop your empathy strategy.